Send your enquiry from Jet Park
Use the enquiry form on this page for all sales, service and support requests. It helps us route your message to the right person at our Jet Park, Boksburg base, so you get a practical reply without delay.
Please include your name, company, town or suburb, and a brief note on the material you work with. If you are unsure about the marking result you need, add a photo or a short description of the part, label or bottle and we will take it from there.
What to include in the form
The more detail you give, the easier it is for us to advise on samples, machine setup or site work. A few lines is enough, but clear information speeds up the first response and helps avoid back-and-forth.
- Type of material: glass, plastic or mixed components
- What you need: branding, serial numbers, labelling or fine detail
- Production volume and line speed, if known
- Whether you need a demo, installation, training or repairs
- Your site location and preferred time for a call-back
Where we work
We serve businesses in Jet Park, Boksburg, Germiston, Kempton Park, Benoni, Alberton, Midrand and Pretoria, with demos, installs and training available nationwide. If your operation is near OR Tambo, in an industrial park or on a smaller production line, we can plan the right visit and keep disruption low.
We also assist coastal and inland sites that need reliable marking in dusty, warm or humid conditions. That includes product identification, traceability work and small batch runs where clean, permanent marking matters.
How fast we usually reply
During business hours, most enquiries are handled on the same day and often within a few hours. If you send a request after hours or over a weekend, we respond on the next working day.
For urgent breakdowns, let us know in the form that the machine is down, what the fault looks like and whether the issue is affecting production. That helps us prioritise the visit or remote support and keeps the process straightforward.
Site demos, sample testing and line checks
If you are still deciding on the best marking method, ask for a site demo or sample test. We can review your material, test marking quality and check how the finish behaves under normal handling, cleaning or packaging conditions.
- Glass bottles, jars and containers
- Plastic parts, lids and packaging items
- Production samples for approval
- Line fitment checks and fixture requirements
Support for installs, training and repairs
Our team handles machine installation, operator training, fixture design, software setup and process optimisation. We also assist with preventive maintenance, spares supply and breakdown repairs, so your marking setup stays reliabl and easy to run.
Riaan Pretorius leads the business from our Jet Park base, supported by Naledi Mokoena, Refilwe Mahlangu, Anele Dlamini, Priya Naidoo and Thabo Khumalo. If your enquiry needs a field visit, we will match it to the right person and confirm the best plan.